Shipping policy

Shipping Policy

At Benvoga, we aim to deliver your fragrances safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

Once your order is processed, you will receive a shipping confirmation and tracking details via email or SMS.

Shipping Time

Estimated delivery times may vary depending on your location.

Standard Shipping: 3–7 business days within India

Please note that delivery times may be affected by factors such as courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before completing your purchase.

We may occasionally offer free shipping promotions, which will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking link to monitor your shipment status.

Incorrect Address

Customers are responsible for providing accurate shipping information. Benvoga is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged Packages

If your order arrives damaged or tampered with, please contact us within 48 hours of delivery with photos of the package and product so we can assist you.