Return & Refund Policy

At Benvoga, we are committed to delivering premium fragrances crafted with care. Due to the personal and hygienic nature of perfumes, all fragrance products sold on our website are non-returnable and non-exchangeable.

Non-Returnable Items

All perfumes purchased from Benvoga cannot be returned or exchanged once delivered. We recommend reviewing product details carefully before placing your order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

After verification, we will arrange:

• A replacement product, or

• A refund if replacement is not available

Refund Process

If a refund is approved:

• The amount will be processed to the original payment method.

• Refunds typically take 5–7 business days to reflect in your account depending on your payment provider.

Contact Us

For any concerns regarding your order, please contact us:

Email: benvogaofficial@gmail.com
Brand: Benvoga